Shopify ShipRocket Integration
Nventory connects Shopify to ShipRocket for end-to-end Indian shipping management. Orders sync from Shopify into Nventory for centralized fulfillment, product data feeds into accurate AWB generation, and tracking with COD status pushes back to Shopify automatically.
Sync Matrix
4 data entities in the sync matrix — 1 bidirectional, 3 one-way. Tap any row for details.
Good to Know
Platform restrictions outside any integration tool's control
AWB generation is handled by ShipRocket based on the courier partner assigned. Nventory syncs order and product data and pushes AWB/tracking back to Shopify.
ShipRocket handles COD collection and remittance cycles. Nventory syncs order and COD status but does not manage remittance payouts or reconciliation.
ShipRocket determines which courier partners can service a given pincode. Nventory provides the order data including delivery pincode for ShipRocket's serviceability engine.
Things to Consider
Platform-specific details and how they affect this integration.
Indian ecommerce has a high percentage of COD orders. COD orders require different handling — courier selection based on COD serviceability, remittance tracking, and RTO management for COD rejections.
Nventory syncs payment method data from Shopify so ShipRocket can segregate COD and prepaid orders. COD status updates (collected, in transit to seller, remitted) sync back to order records in Nventory.
Who Uses Shopify ShipRocket Integration
Common scenarios for connecting Shopify and ShipRocket.
How It Works
Nventory sits between your platforms and keeps everything in sync.
Orders Sync to Nventory
Shopify orders import to Nventory with product data, weights, dimensions, payment method (COD/prepaid), and delivery pincode.
Courier Assignment & AWB
ShipRocket assigns the optimal courier partner based on pincode serviceability, weight, and COD availability. AWB numbers are generated automatically.
Shipment & Tracking
Packages are picked up by the assigned courier. AWB tracking, delivery attempts, and NDR status flow through ShipRocket.
Status Synced to Shopify
AWB tracking, delivery status, NDR updates, and COD collection status push back to Shopify through Nventory, keeping order records current.
Frequently Asked Questions
No. AWB generation is handled by ShipRocket based on courier assignment. Nventory syncs order and product data from Shopify to ShipRocket and pushes AWB tracking back to Shopify.
Nventory syncs payment method data from Shopify so ShipRocket can identify COD orders. COD remittance status (collected, in transit, remitted) syncs back to order records for tracking.
ShipRocket raises a Non-Delivery Report, and the NDR status syncs back to Shopify through Nventory. You can manage reattempt or RTO decisions from ShipRocket's dashboard with the status visible in Shopify.
Nventory syncs accurate product weights from Shopify to minimize discrepancies. Weight dispute management is handled within ShipRocket's dashboard. Accurate source data reduces the frequency of disputes.
Yes. ShipRocket checks which courier partners can service the delivery pincode. Nventory ensures the delivery pincode from Shopify orders flows accurately to ShipRocket for serviceability checks.
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