Tracking

Adding Tracking Information

When creating a fulfillment, you can include tracking details:

Field	Description
Tracking Number	The carrier's tracking number (e.g., 1Z999AA10123456784)
Tracking URL	Direct link to the tracking page

How Tracking Syncs

Tracking information flows automatically between Nventory and your connected platforms:

Nventory → Platform

When you add tracking to a fulfillment in Nventory:

• The tracking number and URL sync to the originating platform (Shopify, WooCommerce).
• The customer receives a shipping notification from the platform.
• The order status updates to "Shipped" or "Completed".

Platform → Nventory

When tracking is added on the platform:

• Nventory receives the update via webhook.
• The fulfillment in Nventory updates with the tracking information.
• The shipped timestamp is recorded.

Viewing Tracking

In the Nventory dashboard, each fulfilled order shows:

• Tracking numbers as clickable badges.
• Fulfillment status (pending, shipped, delivered).
• Timestamps for each status change.
• Items included in each fulfillment with SKU and quantity.

Multiple Tracking Numbers

If a single fulfillment has multiple packages, each can have its own tracking number. All tracking numbers sync to the connected platform. Even if you add tracking after creating the fulfillment, it will sync to the connected platform on the next update.