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Troubleshooting

Resolve common issues with the Nventory plugin.

Having trouble? Start here to diagnose and resolve common issues.

Quick Checks

Before diving into specific issues, verify the basics:

  1. WooCommerce is active — Nventory requires WooCommerce to be installed and activated.
  2. Connection is valid — go to Nventory settings and click Test Connection.
  3. User permissions — your WordPress user must have the Shop Manager or Administrator role.
  4. Server connectivity — your server must allow outbound HTTPS requests to app.nventory.io.

More Help

  • Common Issues — Solutions for frequently encountered problems with connection, sync, and products.
  • Getting Help — How to diagnose issues and contact support.
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